Privacy Policy

Your trust is our most valuable asset. Learn how we collect, protect, and use your information.

Effective Date: April 1, 2024

Finzoop Financial Services Pvt. Ltd. ("Finzoop", "we", "us", or "our") is committed to protecting the privacy and security of your personal and financial information. This Privacy Policy explains how we collect, use, and share information when you visit our website finzoop.com or use our services.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

  • Personal Identification Information: Name, address, phone number, email address, date of birth, PAN, Aadhaar number, and other KYC details.
  • Financial Information: Income details, bank account numbers, credit scores, employment history, and transaction history.
  • Technical Information: IP address, browser type, device identifiers, and website usage data through cookies and similar technologies.

2. How We Use Your Information

Finzoop uses the collected information for various purposes:

  • To verify your identity and process applications for financial products (loans, insurance, mutual funds, etc.).
  • To calculate eligibility and provide personalized financial offers.
  • To communicate with you regarding your inquiries, application status, or promotional updates.
  • To improve our website functionality and user experience.
  • To comply with regulatory requirements from AMFI, IRDAI, and PFRDA.

3. Information Sharing

We do not sell your personal information to third parties. We share your information only with:

  • Financial Partners: Banks, NBFCs, Insurance Companies, and Asset Management Companies (AMCs) to process your applications.
  • Service Providers: Secure third-party vendors who help us with operations like KYC verification, customer support, and data hosting.
  • Legal and Regulatory Authorities: When required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures, including 256-bit SSL encryption, firewalls, and secure socket layers to protect your data. Access to your personal data is restricted to authorized employees and partners who need the information to serve you.

5. Your Rights

You have the right to access, update, or request the deletion of your personal information. You can also opt-out of marketing communications at any time by clicking the "Unsubscribe" link in our emails or contacting our support team.

6. Cookies Policy

We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.

8. Contact Our Grievance Officer

If you have any questions or complaints regarding this Privacy Policy, please contact our Grievance Redressal Officer:

Name: Mr. Rajesh Malhotra
Email: grievance@finzoop.com
Address: Finzoop Financial Services Pvt. Ltd., BKC, Mumbai 400051.